Information we collect
If you become a registered user of the Website, we may collect some or all of the following information from you:
- username and password;
- your full name, address, e-mail address or telephone number;
- your date of birth and gender;
- your purchasing preferences; and
- any other information which you provide to us.
Where this information is considered to be “personal information” under the Privacy Act 1988 (Cth) and the National Privacy Principles (after March 2014 the Australian Privacy Principles), our use and disclose of that personal information is collected and used in accordance with the National/Australian Privacy Principles.
Failure to provide information
If you don’t provide us with some or all of the above information, this may affect our ability to provide you with access to our Website and some of our Website features may not function as a result.
Information collected through automatic data collection
The Website and/or third parties may use “cookies” (which are small data files containing information about you that is stored on your hard drive), “embedded scripts”, and other similar tracking technologies (Tracking Technologies) to collect information about you. We do not collect personal
information through unreasonably intrusive means such as address harvesting software.
Some Tracking Technologies are used to make login to our Website easier (such as by remembering your User ID). Tracking Technologies also enable us to track your interaction with the Website and target your interests to enhance your Website experience. We may also use Tracking Technologies to collect “clickstream” data, such as the domain name of the service providing you with internet access, the internet protocol (IP) address used to connect your computer to the internet, your browser type and version, operating system and platform, the average time spent on our Website, pages viewed, content searched for, access times and other relevant statistics, and assign unique identifiers to the device you use to access the Website for the same purposes.
However in a few cases some of our Website features may not function as a result.
How we use information
We may use the information which you provide to us for the following purposes:
- contacting you regarding the administration of any features or functions of the Website;
- where you have consented, sending you marketing and promotional e-mails based on our services or third party services;
- allowing you to participate in the community features of the Website;
- responding to your questions or other requests;
- tailoring your experience on the Website;
- saving your provided information so you don’t have to re-enter it each time you visit the Website;
- tracking your return visits to the Website;
- accumulating and reporting aggregate, statistical information in connection with the website and user activity;
- determining which features and services users like best to help us operate the Website, enhance and improve
our services and the Website and display advertising and marketing information; and
- for other purposes disclosed at the time you provide us with the information.
Disclosure of information to others
Overseas data transfers
We may use third party advertising networks, data exchanges, traffic measurement service providers, marketing analytics service providers and other third parties which are located outside of Australia (Third Party Advertising Service Providers) to ensure a personalised service for you when you visit the Website. To do so, it may be necessary for us to transmit your personal information to such Third Party Advertising Service Providers.
We may also use Third Party Advertising Service Providers who are located outside of Australia (Foreign Third Party Providers).
Third party data transfers
We will only transfer your personal information to third parties other than Third Party Advertising Service Providers or Foreign Third Party Providers in the following circumstances:
- to protect or defend the legal rights or property of Brownes Dairy, our affiliated and group companies or their employees, agents and contractors (including enforcement of our agreements);
- to protect the safety and security of our Website and users;
- protect against fraud or for risk management purposes;
- to comply with law or legal process; or
- to enable the sale of Brownes Dairy or its assets.
If you have consented to allow your information to be transmitted to foreign third parties, you may opt out at a later date by sending us an email to email@example.com or by following the instructions in the particular marketing communication.
Opting-out of marketing and promotional use
We would like to send you marketing and promotional information about the products and services of Brownes Dairy, Brownes Foods group companies and our Third Party Advertising Service Providers and other promotional partners. We comply with the provisions of the Spam Act 2003 (Cth).
If you have consented to receive such information, you may opt out at a later date by sending us an email to firstname.lastname@example.org or by following the instructions in the particular marketing communication.
Data collection from children and lack of consent
We do not knowingly collect personal information from children under 13 without appropriate parental notice and consent. If another person access your account, any consent given by that person is taken to have come from you. If consent is mistakenly given, you may withdraw it by unsubscribing.
We maintain certain technical and security safeguards to protect the information which you disclose to us. However, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission. We also limit access to the Website by our own employees, contractors, Website service providers and those individuals who are authorised for the proper handling of such information. We request that our third party contractors and Website service providers follow similar standards of security and confidentiality.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at email@example.com. We may request you cover our reasonable costs for providing you access.
We want to make sure that your personal information is up to date. You may ask us to correct or remove information which you think is inaccurate.
If you have any queries or concerns about your rights please contact the Australian Information Commissioner (OAIC).
We maintain certain technical and security safeguards to protect the information which you disclose to us. However, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission. We also limit access to the Website by our own employees, contractors, Website service
providers and those individuals who are authorised for the proper handling of such information. We request that our third party contractors and Website service providers follow similar standards of security and confidentiality.
Brownes Dairy is not responsible for the privacy practices of any third party websites or other services operated by third parties that are linked to or integrated with the Website. Please refer to those parties’ websites to view their privacy policies.
Accuracy and amendments to your information
If you wish to amend any of your details or the information which you have provided to us please contact us using the details below.
Mail: Privacy Officer, Brownes Foods Operations Pty Ltd, 22 Geddes Street, Balcatta Perth 6021 WA
Copyright ©2019 Brownes Foods Operations Pty Ltd ACN 146 849 881 All rights reserved.
Have a question about our tours?
Get in contact or browse our FAQs.